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F.A.Q.
Frequently asked questions
Here’s a layout for the Frequently Asked Questions (FAQ) section for your digital product website, combining categories and making it more user-friendly:
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Registration & Orders
Click on the “Sign Up” button at the top of our website, and follow the instructions to create an account.
Yes, you can purchase as a guest, but we recommend creating an account to track your orders and access your downloads easily.
Once your order is processed, you’ll receive an email confirmation with download instructions.
Contact our support team, and we’ll be happy to assist you with any problems during the order process
Returns: How-To
Due to the nature of digital products, we generally do not offer returns. However, if you experience technical issues, please contact support for assistance.
Please reach out to our support team with details of the issue, and we’ll work with you to find a solution.
All digital products are non-refundable unless there is a technical error or issue that prevents you from accessing the product.
Include your order ID, the product name, and a description of the issue you are facing.
Once approved, refunds are processed within 5-7 business days, depending on your payment method
Payment & Security
We accept major credit and debit cards, PayPal, and other secure online payment methods. Please check the checkout page for the complete list of options
Yes, your payment information is encrypted and processed through secure payment gateways to ensure your data’s protection.
No, we do not store any credit card information. All transactions are handled by our secure payment processors.
Currently, we only support one payment method per transaction. Please choose the option that best suits you at checkout.
If you experience any issues, please reach out to our customer support team, and we’ll assist you in completing your purchase.
Find our store
Digitalpuffy operates entirely online, so you can access our store from anywhere at any time! Simply visit our website to browse and purchase digital products. If you have any questions, our support team is ready to help.
